Tri County Truck and Trailer Repair Inc
The Solution
-Dispatch time reduced by 40%
-100% motor club calls received digitally
-Drivers see jobs instantly
-Comission reports generated automatically
-Office no longer dispatches by text messages
“TowMasters has completely changed the way we manage our daily operations. Dispatching is faster, our drivers stay informed, and we spend less time on paperwork and more time serving our customers”
— Pablo Cachinero
R&M Towing and Recovery
The Challenge
-Drivers calling dispatch for every update
-Slow assignment of new jobs
-Lost paperwork
-Manual invoicing
-Customers constantly asking for ETA updates
The Solution
-Electronic dispatch board
-Live GPS fleet tracking
-Driver mobile app
-Online customer tracking
-QuickBooks integration
“TowMasters completely changed how we dispatch. Our drivers receive jobs instantly, customers can track their truck without calling us.”
— Roilan Almedro
Fast Response Towing & Recovery
The Challenge
Dispatching by text and paper, missing motor club calls, no clear view of what each driver made
The Solution
Moved dispatch onto TowMasters, motor club calls now land in-app, drivers tracked live, commissions calculated automatically
The Results
Cut dispatch time in half and stopped missing Agero calls entirely
“TowMasters paid for itself the first month, we stopped losing calls.”
— Carlos Leon
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