TowMasters

Privacy Policy

Privacy Policy

This Privacy Policy describes how TowMasters ("we," "us," or "our") collects, uses, and discloses your information when you use our software, website, and related services (collectively, the "Services").

We collect personal and non-personal data to operate our software and provide you with a seamless experience.

Account Data:

When you register, we collect your company name, first name, last name, email address and phone number.

Usage Data:

We automatically collect information about how you interact with our software (e.g., features used, session durations, clickstreams).

Technical Data:

We collect your IP address, browser type, device type, operating system, and crash logs.

Customer Support Data:

Information you provide when contacting our support team or filling out our feedback or contact forms.

We use the information we collect for the following purposes:
* To provide, maintain, and improve our software.
* To process transactions and manage your account.
* To send you technical notices, updates, security alerts, and support messages.
* To analyze usage trends and optimize software performance.
* To comply with legal obligations and resolve disputes.

We do not sell your personal information. We may share your data with third parties only in the following scenarios:

Service Providers:

We share data with third-party vendors who assist us with hosting, payment processing, analytics, and customer support (e.g., Square, Stripe, Twilio, Google Analytics).

Business Transfer:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Depending on your location (such as if you reside in the EU, UK, or under laws like the CCPA), you may have the following rights regarding your data:

Access:

Request a copy of the personal data we hold about you.

Correction:

Request that we correct any inaccurate or incomplete information.

Deletion:

Request that we delete your personal information (subject to legal retention requirements).

Opt-out:

Opt-out of marketing communications by clicking the "unsubscribe" link in our emails.

Our Software is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
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